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Customer policies
Plain-language policies for a small, made-to-order workshop. Direct checkout is open for United States orders.
Store statusDirect orders are open.
Orders ship anywhere in the United States for a flat $10.50. All sales are final except damaged, defective, or incorrect items reported within 14 days of delivery.
01
Shipping
Flat $10.50 US shipping, made-to-order production time versus carrier transit, and what happens if an order is delayed.
Read policy →02Returns & replacements
All sales are final except damaged, defective, or incorrect items reported within 14 days of delivery; how to request help.
Read policy →03Privacy
What the site handles, what Stripe handles at checkout, and how customer information is used and shared.
Read policy →04Terms
The rules for using this website, ordering terms, intellectual property, and compatibility statements.
Read policy →